Legal notice

Legal Notice

Last updated: 13 November 2026

Welcome to Mallowen Pet Co. This Legal Notice provides information about the ownership, operation and use of our website.

By accessing or using https://mallowen.co.uk, you acknowledge that you have read and understood the information set out below.

1. Website Ownership and Business Information

This website is owned and operated by:

Trading Name: Mallowen Pet Co.
Legal Business Owner: Bruno Berkis
Business Structure: Individual / Sole Trader
Country of Establishment: United Kingdom
Business Activity: Online retail of pet products and accessories
Website: https://mallowen.co.uk
Email: info.mallowen@gmail.com
Business Correspondence Address: 4th Floor Imperial House, 15 Kingsway, London, United Kingdom, WC2B 6UN

Mallowen Pet Co. is the trading name used by the individual sole trader identified above. It operates as an online retailer and does not operate a customer-facing physical retail store.

2. Business and Contact Enquiries

For questions concerning our products, orders, website, policies or business operations, please contact us using the details provided above.

We aim to respond to enquiries as promptly as reasonably possible.

3. Website Content and Accuracy

We make reasonable efforts to ensure that the information presented on our website is accurate and up to date.

Product descriptions, photographs, prices, availability and other website information are provided to help customers make informed purchasing decisions.

Product images are intended to represent the products offered. Minor variations in colour, appearance, packaging or presentation may occur depending on screen settings, product batches or manufacturer updates.

If we identify an error in product information, pricing or availability, we reserve the right to take appropriate corrective action in accordance with applicable law.

Nothing in this section excludes or limits any consumer rights you may have.

4. Intellectual Property

Unless otherwise stated, the content displayed on the Mallowen Pet Co. website, including our brand name, logo, original written content, graphics, website design and other materials, is owned by or licensed to Mallowen Pet Co.

You may access and use this content for personal, non-commercial purposes when browsing our website or making purchases.

You must not reproduce, distribute, modify, publish or commercially exploit our original content without prior written permission, except where permitted by law.

Third-party trademarks, product names and brand assets remain the property of their respective owners.

5. Website Use

You agree to use this website lawfully and responsibly.

You must not:

Use the website for fraudulent, unlawful or harmful activities.
Attempt to gain unauthorised access to our website or systems.
Interfere with the website's security, operation or functionality.
Introduce malicious software, harmful code or disruptive material.
Copy or misuse website content in a way that infringes intellectual property rights.

We may take reasonable steps to protect our website, customers and business against misuse.

6. Product Information, Orders and Payments

All purchases made through our website are subject to the applicable Terms of Service, Return and Refund Policy, Shipping Policy and other relevant store policies.

Product availability, pricing, delivery information and payment options are displayed during the shopping and checkout process.

Submitting an order does not necessarily mean that the order has been accepted. Order acceptance is handled in accordance with our Terms of Service.

We reserve the right to correct genuine errors and address product availability issues in accordance with applicable consumer protection laws.

7. Third-Party Services and External Links

Our website may use or link to third-party services that support payment processing, website functionality, fulfilment, delivery, analytics and other business operations.

External websites and services operate independently and may have their own terms, privacy policies and practices.

We are not responsible for the content or independent privacy practices of external websites that we do not operate.

However, the use of external service providers does not remove any obligations Mallowen Pet Co. has towards its customers under applicable law.

8. Limitation of Liability

We take reasonable care in operating our website and providing accurate information.

To the extent permitted by applicable law, Mallowen Pet Co. is not responsible for losses arising from circumstances beyond our reasonable control or from the unauthorised misuse of our website.

Nothing in this Legal Notice excludes or restricts liability where it would be unlawful to do so.

In particular, nothing here excludes or limits your statutory consumer rights, or any liability that cannot legally be excluded or limited.

9. Privacy and Personal Information

Your personal information is handled in accordance with our Privacy Policy.

Our Privacy Policy explains what information we collect, how we use it, the circumstances in which it may be shared and the rights available to you under applicable data protection laws.

You can review the Privacy Policy through the relevant link on our website.

10. Applicable Law

This Legal Notice and matters relating to the use of this website are governed by the laws of England and Wales, subject to any mandatory legal protections that apply to consumers in their country or place of residence.

Nothing in this section removes any rights or legal protections that cannot lawfully be excluded.

11. Changes to This Legal Notice

We may update this Legal Notice when necessary to reflect changes to our business, website, services or applicable legal requirements.

Any changes will be published on this page with an updated revision date.

We encourage visitors and customers to review this page periodically.

12. Contact Information

For questions about this Legal Notice or the operation of our website, please contact:

Mallowen Pet Co.
Legal Business Owner: Bruno Berkis
Business Structure: Individual / Sole Trader
Email: info.mallowen@gmail.com
Website: https://mallowen.co.uk
Business Correspondence Address: 4th Floor Imperial House, 15 Kingsway, London, United Kingdom, WC2B 6UN